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Ambiguity Effect

We prefer options where the probability is known over options where the probability is unknown.

The need to act fast Avoiding irreversible decisions

The ambiguity effect is a cognitive bias where decision making is affected by a lack of information, or 'ambiguity'. The effect implies that people tend to select options for which the probability of a favorable outcome is known, over an option for which the probability of a favorable outcome is unknown. This is related to the Ellsberg paradox and to risk aversion more broadly.

Where it shows up

What it looks like in the wild.

Would you catch it?

Recognising a definition is not the same skill as spotting it.

Two scenarios from the app, with distractors drawn from the same family of biases — which is what makes them hard.

Scenario 1Which bias?

An athlete trains with their longtime coach instead of switching to a more credentialed trainer, because the uncertainty about how the new trainer's methods will affect their performance makes the established coaching relationship feel more reliable despite potentially superior expertise.

Scenario 2Which bias?

A person keeps their existing internet provider rather than switching to a faster, cheaper competitor, because the uncertainty about the new provider's actual speeds and customer service makes their current mediocre service feel safer despite objectively better offers on the market.

100+ more scenarios for this bias alone. 18,869 across all 188 — plus a log of which biases are yours.
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Related

Biases rarely arrive alone.

See also

Understand more. Assume less.

188 biases, 18,869 scenarios, and a record of how you actually decide.

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