Support
Debias is made by one small studio, so support is a direct email rather than a helpdesk. Messages reach the person who wrote the code. Expect a reply within a few days, slower at weekends.
Reporting a bug
Three things make a bug fixable on the first reply:
- Your phone model and Android version
- What you did, step by step, before it went wrong
- What you expected instead — a screenshot helps more than a description
Common questions
Where is my data stored?
On your device. Quiz history, saved biases, and reflection entries never leave your phone. See the privacy policy for detail.
I changed phones and lost my progress.
Because progress is stored locally rather than in an account, it does not follow you to a new device unless Android's own backup restored it. There is no account to sign into and no way for us to recover it from our side.
How do I get a refund?
In-app purchases are handled entirely by Google Play. Request refunds through your Google Play order history — we have no access to the transaction and cannot issue one directly.
Can I suggest a bias or a scenario?
Yes, and these get read properly. If you think a bias is explained badly or an example misses, say so — corrections are more useful than compliments.
Is Debias on iPhone?
Not yet. Debias is Android only for now. Emailing to ask does register as a vote.